Commuter Benefits FAQ

If you want to understand more about Commuter Benefits, here are answers to some of the most frequently asked questions:

What are Commuter Benefits?
What kind of expenses can I pay for using my Commuter Benefits?
How do I contribute to my Commuter Benefits accounts?
Is there a limit to how much I can spend?
Can my spouse use my account?
What happens if I don’t use all the money I put into my accounts?
How do I pay for transit expenses?
If I pay for a transit expense using cash or my credit card, is there a way to get reimbursed?
How do I pay for parking expenses?
How do I file a claim to get reimbursed for a parking expense that I paid out of pocket?
How does it work if I have a debit card that I also use for my health care expenses?
Will I receive quarterly statements for my Commuter account?
Do you send reminder emails for recurring transit or parking charges?

SmartCommute™ FAQ

If you want to understand more about SmartCommuteTM, here are answers to some of the most frequently asked questions:

What is SmartCommuteTM?
Can you have both SmartCommute and standard Commuter Benefits parking plans?
In which cities/transit systems is SmartCommute offered?
If I take both a commuter rail and the subway as part of my commute, can I enter multiple SmartCommute orders using the same card?
How does it work if I have a debit card that I also use for my health care expenses?
Who can I contact with questions about my SmartCommute charges?

1 Maximum IRS contribution limit for 2021

2 State and/or local income tax treatment of payroll contributions to a Commuter Benefit account may vary. Participants may wish to consult with a tax advisor regarding the state income tax treatment of such contributions.