Commuter Benefits FAQ

If you want to understand more about Commuter Benefits, here are answers to some of the most frequently asked questions:

What are Commuter Benefits?
What kind of expenses can I pay for using my Commuter Benefits?
How do I contribute to my Commuter Benefits accounts?
Is there a limit to how much I can spend?
Can my spouse use my account?
What happens if I don't use all the money I put into my accounts?
How do I pay for transit expenses?
If I pay for a transit expense using cash or my credit card, is there a way to get reimbursed?
How do I pay for parking expenses?
How do I file a claim to get reimbursed for a parking expense that I paid out of pocket?
How does it work if I have a debit card that I also use for my health care expenses?
Will I receive quarterly statements for my Commuter account?
Do you send reminder emails for recurring transit or parking charges?

SmartCommuteTM FAQ

If you want to understand more about SmartCommuteTM, here are answers to some of the most frequently asked questions:

What is SmartCommuteTM?
Can you have both SmartCommute and standard Commuter Benefits parking plans?
In which cities/transit systems is SmartCommute offered?
If I take both a commuter rail and the subway as part of my commute, can I enter multiple SmartCommute orders using the same card?
How does it work if I have a debit card that I also use for my health care expenses?
Who can I contact with questions about my SmartCommute charges?

1 State and/or local income tax treatment of payroll contributions to a Commuter Benefit account may vary. Participants may wish to consult with a tax advisor regarding the state income tax treatment of such contributions.